A simple, fair return process for every order.
You may request a return within 7 days of delivery. To be eligible, the item must be unused, unwashed, and in its original condition with all tags and packaging intact.
Email care@samriddhikart.com with your order reference, the item(s) you wish to return, and the reason. Our team will arrange a pickup or share return instructions within 1 to 2 business days.
For a size or style exchange, request a return for the original item and place a new order for the replacement. This ensures the fastest turnaround.
Once your returned item is received and inspected, we initiate the refund to your original payment method within 5 to 7 business days. For prepaid (UPI) orders, the amount is credited to the source account. For COD orders, refunds are processed to a bank account or UPI ID you provide.
If you receive a damaged, defective or incorrect item, contact us within 48 hours of delivery with photographs. We will arrange a free replacement or full refund, including any shipping charges paid.
Orders can be cancelled before they are dispatched. If your order has already shipped, please use the return process after delivery. Prepaid amounts for cancelled orders are refunded in full.
Need help with a return?
care@samriddhikart.com · +91 99670 58337