Privacy Policy

This Privacy Policy explains how Samriddhi Enterprises ("Samriddhi Kart", "we") collects, uses and safeguards your personal information when you use samriddhikart.com.

Information We Collect

• Contact & delivery details: name, email, phone number and shipping address provided at checkout or via our contact form.
• Order information: products ordered, order value, payment method and order history.
• Technical data: basic analytics such as pages visited, collected via Google Analytics to improve the Site.

How We Use Your Information

• To process, fulfil and deliver your orders, and to provide order updates and tracking.
• To respond to your enquiries and provide customer support.
• To process payments through our payment partner and prevent fraud.
• To improve our products, website experience and service.

Payment Information

Payments are processed securely by our payment partner MMADPay. We do not store your UPI PIN, card numbers or banking credentials on our servers.

Sharing Of Information

We share information only as needed to operate our business — for example, with logistics partners to deliver your order, and with our payment partner to process payments. We do not sell your personal information to third parties.

Cookies & Analytics

We use cookies and Google Analytics to understand how visitors use the Site. You can control cookies through your browser settings.

Data Security

We apply reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is completely secure.

Your Rights

You may request access to, correction of, or deletion of your personal information by writing to us. We will respond in accordance with applicable law.

Grievances

For any privacy concern, contact our Grievance Officer (details on our Grievance Redressal page).